Membership Management

The Smart Membership database is a feature-rich solution which has evolved over the last 20 years in response to the needs of our clubs across the UK and Ireland.

The membership database at the core of our solutions

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Club Management Platform Comprehensive membership management, delivering results for club managers
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Membership Management

The Smart Membership database provides clear views of member information, easy lookup and organisation functionality and many more features which are explored further below...

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Communications

A range of options are offered to enhance communication with individual members and groups including email, SMS text messages, letters and push notifications in the App. These are considered further below..

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Finance & Management Reporting

Smart Membership enables issuing of invoices, payment processing options, as well as extensive features and reports for effective management of club finances and operations. More detail is provided below..

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Extensive membership and club management features, delivering results and making life easier for club managers
Membership Administration & Management

Managers can easily access member information and view comprehensive member records. This information may been imported from an existing database during setup or it may have been automatically added when a new member joined online in our App or Cloud.

Example features include:

  • Member records, notepads & user defined fields
  • Family relationships, head of family privileges, multiple addresses
  • Team & category organisation
  • History tracking & search features
  • GDPR compliant
  • Sector specific integrations (eg. tennis, GAA, golf, sailing..)
  • Sector specific features including extensive boats management database
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Member Communications

Smart Membership helps clubs communicate effectively with members by offering a range of channels and media options which includes:

  • Email, SMS text messages, letters, push notifications (via our App)
  • Club-wide campaigns or filtering to individuals or team and category levels
  • Coach and Team manager features to communicate with their own set of players
  • Integration with MailChimp so you only have to maintain your lists in one database
  • Publish news items to our Cloud and App
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Finance & Management Reporting

Smart Membership provides many features and reports which help deliver effective financial management and reporting. Managers can use the database to carry out activities such as:

  • Invoicing (with Quick Pay links)
  • Payment processing (including Direct Debit)
  • Access extensive reporting templates (50+)
  • Generate bespoke reports via filters
  • Export reports in multiple formats
  • View automatic payment allocations from online transactions

Example financial reports include:

  • A
  • B
  • C
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Sector Specific Extras: Focus on Boats Management

As we deliver solutions across diverse sectors, we recognise that there will be additional sector-specific requirements within the main membership database. We have relevant integrations in place to help streamline membership management and other activities in sectors such as tennis, golf and GAA.

In relation to the boats sector our core Membership database has been expanded to manage activities such as:

  • Recording boats information linked to owner members
  • Invoicing of boats and berth with charges automatically calculated based on boat dimensions
  • Booking and renewing berths along via our app
  • Event management via our app
  • Identifying boats and asset management via QR codes linked to membership database
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Want to explore further?

Do you simply need a membership database or an end-to-end club wide solution? Why not get in touch and speak to an expert today?

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